Frequently Asked Questions

Which bag should I choose?

Choose the Heritage for a double-buckle flap, the City for a clean cognac silhouette, or the Explorer for its black multi-pocket design.

Which currency do you use?

All product prices are in Australian dollars (AUD). Any applicable shipping or tax adjustments are shown at checkout.

Will my laptop fit?

Device fit depends on the exact dimensions of both the bag and your device. Please confirm those measurements before ordering; compatibility is not inferred from the supplier’s multi-product listing.

How do I care for my bag?

Use a soft, dry cloth and avoid prolonged heat or moisture. Confirm the finish before applying a care product and test it on a discreet area first.

How can I track an order?

Use the order tracking page with your order number and billing email.